Questions about booking a service

We take service enquiries in Kuala Lumpur and Selangor. Share your area and postcode so we can confirm availability for your address.

Yes. You can enquire about services for homes, condos, shops and commercial premises. Mention the property type and any access requirements when you contact us.

Visit timing depends on your postcode, the service required and current availability. Call or WhatsApp us to check a time.

Mention the building’s visitor registration, parking, lift access or permitted work hours when you enquire. That helps when arranging a visit.

Send the service you need, a short description of the problem, your area and postcode, and the brand or model if it’s an appliance. You can attach a photo or short video in WhatsApp.

Cost depends on the service, what is found during inspection and any parts needed. Ask about the visit charge and what can be estimated when you describe the issue.

Yes. List each issue, the affected appliance or fixture, and whether they are at the same address. We can then confirm the scope and timing for your enquiry.

A description of what you see or hear is enough to start. If you see an error code or a temperature reading, include it in your enquiry.